Trust Center

Skillset AI delivers executive-quality service to every employee. We provide a cloud-hosted service management and AI automation platform that helps IT, customer support, legal, and finance teams receive, triage, track, and resolve service requests.

Skillset connects with the communication, ticketing, identity, device-management, knowledge, and business systems organizations already use. Customers can deploy and manage AI agents themselves or have Skillset manage them on their behalf. Agents work autonomously or alongside human operators, using documented procedures and organizational knowledge to diagnose and resolve requests within each customer’s configured permissions and controls.

Role-based access, approval controls for sensitive actions, and audit trails provide oversight of user and agent activity. Skillset has completed a SOC 2 Type 1 examination covering Security, Availability, and Confidentiality. Use this Trust Center to review our security program and request supporting documentation.